SMS Terms & Conditions — Aurora in Alaska / SkyChase™ Northern Lights Experience

1. SMS Consent Communication
Phone numbers obtained through SMS consent will not be shared with third parties for marketing purposes.

2. Types of SMS Communications
If you have consented to receive text messages from Aurora in Alaska / SkyChase™, you may receive messages related to:

  • Tour confirmations and pickup details
  • Weather or aurora forecast updates
  • Booking changes or rescheduling notices
  • Payment or billing inquiries
  • Customer service follow-ups
  • Promotional offers or seasonal announcements (if applicable)

Example:


“Hello, this is a friendly reminder of your upcoming Aurora in Alaska tour on [Date] at [Time]. Reply STOP to opt out at any time.”

3. Message Frequency
Message frequency may vary depending on activity. For example, you may receive up to 4 SMS messages per booking related to your reservations, updates, or account.

4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your carrier and plan. Fees may vary for domestic or international messages.

5. Opt-In Methods
You may opt in to receive text messages by:

  • Checking the SMS consent box when booking or completing an online form
  • Providing verbal consent to a representative over the phone
  • Signing up through a paper or digital form requesting SMS notifications

6. Opt-Out Methods
You can opt out of receiving SMS messages at any time by replying “STOP” to any message.
You may also contact us directly at (907) 341-8585 or email info@aurorainak.com to request removal from our messaging list.

7. Help
If you are experiencing any issues, reply “HELP” to any text message or visit https://www.aurorainak.com/contact for assistance.

8. Additional Options
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

9. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP.”
  • Message frequency may vary.
  • See our Privacy Policy and Terms of Service.